Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (712) 737-4254 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Meet Joe – Our fearless leader.

Don’t let this photo fool you – behind that smile is the ultimate multi-tasker. Just visit our store and watch Joe help several customers at the same time, he is constantly on the move! The easiest way to find him in the store? Listen for his laugh!

Our History

1973 - The Beginning

Rod and Celia Heckathorn began repairing radio and television sets in the garage of their family home. Rod ran service calls in the evenings, often taking along one of his children for assistance. Rod and Celia expanded into appliance sales and purchased the building located at 217 Central Ave NE, Orange City (the current home of Casualty Insurance). It truly was a family run business with their son Dan planning to join. Following the tragic death of their son Dan in 1999, Rod and Celia hired a local college student named Joe Poppema to help with deliveries and service. After graduating from college, Joe began working full time for Rod and Celia May, 2000.

2002 – The Purchase

Rod and Celia approached Joe about purchasing the business fall of 2002. Joe’s love of the appliance industry and people led him to take the leap into business ownership. Joe and Gina Poppema purchased the business in November, 2002. Rod and Celia had served the Orange City area for 29 faithful years.

2009 - The Expansion

Ribbon Cutting for Joe’s TV & Appliance in our new showroom at 223 Central Ave NE, downtown Orange City. Same great business, just new location and name recognizing Joe at the helm. The new showroom has 3x the floor space. Brands were added and the business grew, but Joe remained committed to service. Two full time service technicians were added over the years, allowing Joe to stay in the store with customers.

Joe’s TV & Appliance Crew

We have a great staff committed to serving you, no matter what the budget, need or dream. Come visit us! We have a lot of fun and laughs in our store, but we can get down to business – we promise!

Owner, Operating Systems
& Customer Support

Gina
Poppema

  • Started at Rods: 2002
  • Favorite Activity: Cheering for kids at sporting events (sometimes too loudly)
  • Flight Attendant: what she wanted to be when she “grew up”
  • Favorite Movie: McFarland, USA
  • Bucket List Travel: Netherlands
  • Favorite Quote: “You can’t run your business based on complaints, but if an injustice was done you need to make it right”

Owner, Sales Manager &
Customer Support

Joe
Poppema

  • Started at Rods: 1999
  • Favorite Activities: Hunting, Fishing, Pickleball
  • Favorite Music: 80’s rock; Def Leppard
  • Feed Sales Rep: what he wanted to be when he “grew up”
  • Catch Phrase: “Better than I deserve” and “You’re Golden”
  • Favorite Quote: “You can’t fix stupid”

Delivery Crew & Built in Specialist

Adam
Van Beek

  • Started at Joes: 2016
  • Likes: Vanilla Ice Cream
  • Favorite Activity: Woodworking
  • Favorite Music: Country
  • Instrument in Grade School: Trumpet, does not play anymore
  • Bucket List Travel: Home

Customer Experience,
Bilingual Spanish Specialist

Amanda
Martinez

  • Started at Joes: 2021
  • Likes: CrossFit & taking kids to the park
  • Favorite Music: Pop, Hip-Hop, Pop Latino
  • Bucket List Travel: New York, Hawaii, Paris
  • Catch Phrase: Contestame!
  • Fun Facts: High School Wrestler; married high school sweetheart; always smiling

Customer Experience,
Bilingual Spanish Specialist

Bertha
Martinez

  • Started at Joes: 2021
  • Likes: Watching TV and Doing Nothing
  • Favorite Music: Mexican music, Peso Pluma, Grupo Frontera - TULUM
  • Wife & Mother: what she wanted to be when she “grew up”
  • Bucket List Travel: Spain, Jamaica, New York, Florida
  • Catch Phrase: Really?

Built in Specialist &
Warehouse Manager

Chad
Reitsma

  • Started at Joes: 2013
  • Likes: Mint Chocolate Chip Ice Cream
  • Favorite Music: Into the West, Annie Lennox
  • Professional Golfer: what he wanted to be when he “grew up”
  • Instrument in Grade School: Trombone, does not play anymore
  • Bucket List Travel: Golf Tournament in Ireland

Delivery Crew

Charlie
Zomermaand

  • Started at Joes: 2021
  • Likes: Cookie Dough Ice Cream & Reese’s Peanut Butter Cups
  • Dislikes: All household chores
  • Rendering Truck Driver: what he wanted to be when he “grew up”
  • Instrument in grade school: Saxophone, does not play anymore
  • BBucket List Travel: Netherlands

Delivery Crew & Handyman

Curt
Vogel

  • Started at Joes: 2017
  • Likes: Butterscotch Ice Cream Sundae
  • Favorite Activity: Woodworking
  • Fireman: what he wanted to be when he “grew up”
  • Instrument in grade school: Piano, still plays some
  • Bucket List Travel: South Texas

Delivery Crew

Tim
Mulder

  • Started at Joes: 2024
  • Favorite Ice Cream Flavor: Rum Raisin
  • Favorite Vacation Spot: Alexandria, Minnesota
  • Farmer: what he wanted to be when he "grew up"
  • Bucket List Travel: Deep Sea Fishing

Water Werks Service Technician

Dylan
Van Engen

  • Started at Joes: 2023
  • Likes: Cookies & Cream Ice Cream
  • Favorite Activity: Travel – just returned from a recent trip to Europe
  • Favorite Music: Classic Rock
  • Instrument in grade school: Cello, does not play anymore
  • Bucket List Travel: Italy

Service Technician

James
Bierman

  • Started at Joes: 2024
  • Favorite Activities: Riding Motorcycle & going fishing
  • Dislikes: Doing Laundry
  • Favorite Music: Anything except Rap
  • Favorite TV show growing up: Home Improvement

Logistics &
Inventory Manager

Jared
Poppema

  • Started at Joes: 2015
  • Likes: Double Chocolate Xtreme ice cream
  • Favorite Activity: Hunting
  • Dislikes: Painting
  • Doctor: what he wanted to be when he “grew up”
  • Bucket List Travel: Alaska

Delivery Crew

Jerry
Goslinga

  • Started at Joes: 2014
  • Likes: Strawberry Ice Cream
  • Favorite Activity: Camping at Yankton
  • Dislikes: helping with Laundry
  • Instrument in grade school: Trombone, does not play anymore
  • Favorite TV Show: Seinfeld

Senior Service Technician

Luke
Christoffel

  • Started at Joes: 2016
  • Dislikes: Washing Dishes
  • Police Officer: what he wanted to be when he “grew up”
  • Favorite Movie: Remember the Titans
  • Bucket List Travel: Alaska
  • Fun Facts: Ran the 400m hurdles in high school

Marketing Specialist

Morgan
Poppema

  • Started at Joes: 2023
  • Likes: Salted Caramel Ice Cream, It’s Your Churn
  • Dislikes: Dusting
  • Favorite Activities: shopping, loves to find deals
  • Bucket List Travel: Hawaii
  • Fun Facts: Real Estate Agent with Epic Realty and stellar radio voice

Warranty & Pricing Specialist

Rebecca
Huizenga

  • Started at Joes: 2012
  • Favorite Activities: Running
  • Favorite Music: Christian, Anne Wilson
  • PE Teacher: what she wanted to be when she “grew up”
  • Instrument played in grade school: clarinet, does not play anymore
  • Favorite Movie: A Christmas Story

Television, Service, & Parts Specialist

Rob
Kroeze

  • Started at Rods: 2005
  • Likes: Mint Chocolate Chip Ice Cream and walking
  • Dislikes: cleaning household drains
  • Favorite Music: Skillet, Psycho in My Head
  • Pilot with Jet Service: what he wanted to be when he “grew up”
  • Bucket List Travel: Masters Tournament, Augusta National Golf Club

Customer Experience Specialist

Sheila
Noteboom

  • Started at Joes: 2011
  • Favorite Activities: spending time with loved ones, time at the lake, cleaning
  • Meteorologist: what she wanted to be when she “grew up”
  • Favorite TV show: little House on the Prairie
  • Catch Phrase: “For the Love” or “Oofta”
  • Fun Fact: Eats pickles often in the evening as a bedtime snack